Privacy Policy

Last updated: 28 June 2026

1. Data Controller

Warspite Media Ltd is the data controller for personal data processed through Hairdresser Reviews.co.uk. We are committed to protecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

We collect the following categories of personal data:

  • Account Data: Name, email address, and password when you register.
  • Review Data: Review content, ratings, service type, visit date, uploaded images, and display name preference.
  • Business Data: Business name, address, contact details, and business photos submitted by salon owners.
  • Technical Data: IP address, browser type, device information, and cookies for analytics and security purposes.
  • Communication Data: Any correspondence you send to us.

3. Why We Collect Your Data

We process your data on the following lawful bases:

  • Consent: For review submission and optional marketing communications.
  • Legitimate Interest: For platform operation, fraud prevention, and service improvement.
  • Contract: For business account services and managing your listing.
  • Legal Obligation: To comply with UK law, including anti-fraud regulations.

4. How We Use Your Data

  • To display reviews and business listings on the Platform.
  • To verify review authenticity and prevent fraud.
  • To communicate with you about your account or submissions.
  • To improve the Platform through analytics.
  • To comply with legal obligations.

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers who assist with hosting, email, and analytics (under data processing agreements).
  • Law enforcement when legally required.
  • Business owners receive only the display name chosen by the reviewer, never personal contact details.

6. Data Security

We implement appropriate technical and organisational measures including encrypted storage, SSL/TLS transmission, role-based access controls, and regular security assessments.

7. Data Retention

  • Review data is retained for 7 years from submission.
  • Inactive accounts are deleted after 2 years of inactivity.
  • Server logs are retained for 12 months.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccurate data.
  • Request erasure ("right to be forgotten").
  • Restrict processing.
  • Data portability (export your data).
  • Object to processing based on legitimate interest.
  • Withdraw consent at any time.

To exercise your rights, contact us at privacy@hairdresserreviews.co.uk. We will respond within 30 days.

9. Cookies

We use essential cookies for Platform functionality and optional analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the Platform.

11. Contact & Complaints

For data protection enquiries, contact: privacy@hairdresserreviews.co.uk

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.